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Integration: Outlook Calendar

Read more about how your Outlook calendar and wawa can interact to add accuracy and ease to your scheduling.

Written by Kiera Frances Martin
Updated over 2 months ago

1. Integrating your Outlook Calendar with the wawa platform

Care team members receive a daily morning reminder email with a summary of outstanding To-Dos in the wawa platform.

2. The Benefits of Connecting your Outlook Calendar

  • Connect Outlook resources to wawa and view events from Outlook in the wawa calendar.

  • Schedule appointments with an Outlook managed resource directly in the wawa calendar, no need for aliases.

  • Multiple wawa accounts can connect to the same Outlook calendar, which is useful for shared spaces.

  • Outlook rooms and resources can co-exist with wawa managed ones, for added flexibility.

3. How it Works

Note: In order to complete this integration, you will need to be the administrator of your clinic's Microsoft 365 account.

  1. Visit the "Integrations" page of your clinic settings.

  2. Find the Microsoft Outlook square, and click "Configure"

  3. Click "Setup Integration"

    • If you are a Microsoft administrator for your organization, click "Grant Consent."

      • You will be taken to Microsoft where you can view the permissions wawa requires to integrate with Microsoft and grant consent for the integration.

      • You will then be taken back to the Integration page and you can continue following this guide.

    • If you are not a Microsoft administrator, a link will be provided for you to send to your Microsoft administrator.

      • Once they visit this link and grant consent, you can continue following this guide. You can re-visit the integration page to check on the status of this request.

  4. After authenticating your account, click "Start Integration"

  5. Link the users in the wawa platform to their Microsoft Outlook accounts.

    • Click "Manage User Links" then find their corresponding Microsoft user in the dropdown, then click "Link"

  6. Link the rooms in the wawa platform to the Rooms in Microsoft Outlook

    • Click "Manage Room Links" then find their corresponding Microsoft room in the dropdown, then click "Link"

Having any problems with or questions about how Outlook is working for you? Reach out to us on Intercom!

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