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How to document a patient's Insurance Coverage Information

Record your patient's insurance details – and check eligibility – directly on their wawa patient profile.

Kiera Frances Martin avatar
Written by Kiera Frances Martin
Updated over a month ago

How to get it set up

  1. Visit the patient's profile

  2. Navigate to the "Insurance coverage" tab

  3. Click "+ Add Coverage"

  4. Add the provider's name

  5. Find the relevant insurance payer using the dropdown menu

  6. Indicate the identity of the primary insurance subscriber

    • If not the patient themself, you will be prompted to enter the subscriber's name and date of birth

    • If the above, you will also need to enter the subscriber's address details

  7. Click "Save changes"

  8. After this, you can click "Check eligibility" to send the subscriber information to the Payer to check their insurance eligibility – their eligibility will be indicated under 'Status'

Want to add multiple forms of insurance coverage? Click "+ Add Coverage" again and scroll down to repeat the process as outlined above as needed!

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