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How do I Create or Remove a Patient in the wawa platform?

Learn how to manually add and edit patients in the wawa platform.

Kiera Frances Martin avatar
Written by Kiera Frances Martin
Updated over 3 weeks ago

Creating and Deleting a Patient in the Platform

Here is how to create a patient directly in wawa, and make sure their profile is set up for the best care team and patient experience.

  1. Visit the patient overview page from the left-hand menu

  2. Click “Add new patient”

  3. Populate the pop-up with relevant information

    • If you leave the PIM field blank, a patient ID/record number will be generated automatically

    • Indicate which clinic they are connected with under the ‘Clinic’ field, if relevant

  4. Indicate whether you want to request partner details in app

  5. Click either “create” or “create and invite” – the latter of which will automatically invite the patient to join the app

  6. Visit the "Patient information" tab of their profile in order to add/edit this information retroactively if needed.

Note: if you have an outside EMR connected to wawa, patients may be automatically pulled between the two. Reach out to us if you have any questions on how this works!

To remove a patient from the platform, a care team member with admin access can visit the patient page → Patient information tab → scroll to the bottom → “Deactivate patient” or “Delete patient”

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