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How do I make a partial payment on an invoice?

Learn how to pay partial amounts on your invoices.

Kiera Frances Martin avatar
Written by Kiera Frances Martin
Updated over a week ago

Note: Not all clinics allow partial payments. Please reach out to your clinic directly to discuss payment options.

It is possible to make multiple payments on one invoice by choosing to make a partial payment on the patient web portal.

How to make a partial payment

  1. Log on to the patient web portal

    • To access the web portal from your invoice email, click You can manage all your invoices in the patient portal from directly in the email.

  2. Navigate to the relevant invoice and click to open the invoice

  3. Click "Partial Payment"

  4. Type the amount you wish to pay in this transaction

  5. Click "Continue to payment"

  6. Complete the payment

Your outstanding balance will be updated to reflect any completed transactions on the invoice. You can continue to make payments on the invoice following steps 2-6 above until the invoice is fully paid, using multiple payments if you choose.

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