1. Partial Payments and Refunds in the wawa platform
Indicate and charge for partial amounts on patient invoices.
2. How it Works
Partial Payments: You can accept partial payments through wawa.
Navigate to the invoice for which you wish to accept a payment.
Click “Pay invoice”
Pay with credit or pay with card: Indicate the amount you wish to charge and click “Send to terminal” or “Confirm payment”
Record payment: Select the payment method – card, cash, or bank transfer – and the amount you wish to record, then click “Record payment”
For a patient to pay the invoice partially through the online patient portal, click "Pay" on the invoice and then indicate the amount wished to pay. This must be configured in your clinic settings in order for patients indicate partial payments.
Refunds: In order to indicate an amount has been refunded, issue a Credit note to a patient. Read more about issuing refunds here.