Many clinics allow the payment of recurring payments—for example, monthly cryostorage payments—straight from your bank account using Direct Debit.
Due to the fact that Direct Debit payments require a differing form of communication between your bank and wawa/your clinic than a card payment, the processing time can take a few days from initiation to complete.
For example, you may see an invoice that was issued on the 1st of the month, a payment showing from your account on the 2nd of the month, and the invoice showing as paid on the 5th of the month.
The processing times for Direct Debit payments can vary based on day of the week, your bank of choice, any holidays, and more. If you have any queries related to which invoice your payment relates, please review your invoice on the wawa app or online patient portal.