1. Flags and Alerts on Patient Profiles
Utilise flags and alerts on patient profiles to indicate important information affecting a patient’s treatment, financial notes, and more
2. How it Works
Visit a patient’s page
Click on the flag icon next to their name and age in the upper left-hand corner
Any pre-existing flags or alerts will appear in the pop-up
To create a new flag or alert, select “Create a new flag”
Give the flag a name, indicate its category, and its alert level
Alert Levels
Remark: remarks appear when the flag icon is opened
Alert: alerts appear as a pop-up when a patient’s page is open
Both remarks and alerts appear alongside patient information when booking an appointment.
How do I change the frequency at which I am seeing flags pop up when opening a patient profile?
If you would like to prevent the flag pop-up from appearing every time you open a patient's profile for your clinic, do the following:
Open your clinic settings
Navigate to the Patient chart tab of the settings
Under the Patient chart heading within the tab, you will have two relevant options:
Show active patient flags if only an alert flag is active: by selecting this box, the patient's flags will only appear when opening their profile if there is an alert flag
Show active patient flags if an alert OR remark flag is active: by selecting this box, the patient's flags will appear if there is either a remark or an alert flag