Session timeout
When logging in to your account:
Select remember me: you will remain logged in. Only use this option on a private, individual computer.
Do not select remember me: you will be logged out after 30 minutes of inactivity.
Please reach out to the wawa team if you would like to request a universal inactivity log-out period for your clinic.
Two-factor authentication
You will need to have a two-factor authentication app downloaded on your phone.
In order to enable two-factor authentication on your individual wawa account:
Visit the settings page
Click on the "Security" page under the My account header
Click the "Enable two-factor authentication" button
Download, print, or copy your recovery codes that are shown on the next screen
Scan the QR code on the screen using your two-factor authentication app
Click "Verify"
You will now be requested to enter a code from the app when logging into the platform.