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How to view and add a saved payment method

You can view, add and edit your payment methods directly on the online patient portal.

Written by Gabby Adams

Note: This is only available with certain clinics. If you do not see this option on your patient portal, please reach out to your clinic directly for support on your invoices and payments.

Payment methods saved on your wawa account can be associated with recurring payments, for example storage payments, and managed directly on your browser.

To view and remove a saved payment methods:

  1. Navigate to, and log into, the online patient portal

    • The link to the portal can be found on your invoice and other emails

  2. Go to Settings > Payment Methods

  3. A pop up will open that will allow you to remove cards you no longer want on the system.

To add a new payment method:

  1. Select the "Payment Methods" option

    • Click "+ Add Payment Method" to add a new payment method

      • You will be directed to a payment page where you can add your card or direct debit details

      • Please note that a £0.10 authorisation fee will be charged to validate the payment method, which will be then be returned to the payment method

      • Please note that all your outstanding invoice payments will be processed directly after adding your payment method

        • This amount can be viewed by click Clinic > Finance

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