Skip to main content

What's in the Patient Portal?

Using your patient portal: the patient portal is where you manage your fertility care online — from your phone or your computer. It's organised into four areas, shown along the bottom of the screen.

Written by Gabby Adams

Home
Your starting point. Here you'll see your next appointment, quick actions, and any tasks the clinic needs you to complete.

Treatment
Everything about your current treatment plan.

  • Report your day one

  • View your treatment schedule

  • Log your symptoms to help your care team

  • Track your medication and mark doses as taken

  • Join a video consultation — tap Join next to the appointment at the scheduled time

Clinic
Your direct line to the clinic and your records.

  • Messages — send and read messages; a green dot shows when the clinic is available to reply

  • Letters, Documents & Test results — everything the clinic has shared with you

  • Appointments, Finance & Tasks — see what's upcoming and anything outstanding

Settings
Manage your account — update your personal and health details, set your region, read the privacy policy, and find support.


Need more help?
If you can't find something or something doesn't look right with your information, message your clinic from the Clinic tab. If you are facing a technical issue with the platform itself, you can reach out to wawa support directly from Settings.

Is my information safe?
Yes. All your appointments, documents, messages, and treatment details are safe.

Did this answer your question?