wawa fertility

Chat with patients directly through wawa.

Overview: Chat in the wawa platform

Learn what patients are able to seen in the chat

Can patients see chat subject lines?

Direct chats initiated by patients in the app to the right care team members.

How are chats assigned to clinic teams?

Send letters to patients – with pre-filled information and branded templates – through the wawa platform

How can I set up and send letters to patients?

Collect Net Promoter Scores and Reviews automatically

NPS Reviews

Use announcements to communicate upcoming bank holidays, changing working hours, or other important information

How do we make a clinic-wide announcement to patients in the app?

Learn how to add information for your patients when trying to contact you in chat-closed hours and for emergencies.

How do patients see our emergency phone number?

Gabby Adams

Learn about how to communicate with patients through the wawa platform, and manage associated files.

Patient Communication

Create a custom design with text, images, and links

Find answers and get help from Intercom Support and Community Experts

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Build your first workflow and watch it run end to end.

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Connect the tools your team already uses to bring data in.

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A quick lap of the product so you know where everything lives.

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This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

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