wawa fertility

Chat with patients directly through wawa.

Overview: Chat in the wawa platform

Learn what patients are able to seen in the chat

Can patients see chat subject lines?

Direct chats initiated by patients in the app to the right care team members.

How are chats assigned to clinic teams?

Send letters to patients – with pre-filled information and branded templates – through the wawa platform

How can I set up and send letters to patients?

Collect Net Promoter Scores and Reviews automatically

NPS Reviews

Use announcements to communicate upcoming bank holidays, changing working hours, or other important information

How do we make a clinic-wide announcement to patients in the app?

Learn how to add information for your patients when trying to contact you in chat-closed hours and for emergencies.

How do patients see our emergency phone number?

Kiera Frances Martin

Eske Gerup

Learn about how to communicate with patients through the wawa platform, and manage associated files.

Patient Communication

Create a custom design with text, images, and links

Find answers and get help from Intercom Support and Community Experts

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