When you issue a full or partial refund for a patient, the patient will receive an email alerting them to the initiation of the refund.
The email is sent upon clinic-side initiation of the refund, and appears as the following:
What do patients see when they get a refund?
When a patient is issued a refund, they receive an email detailing the transaction.
Written by Kiera Frances Martin
Updated over 2 months ago