The Appointment final status card shows the mix of appointment statuses at your clinic over time. Each month is drawn as a single full-height bar, split into colored segments so you can see what share of that month's appointments ended up in each status. Because every bar is scaled to 100%, the card is about proportions rather than raw counts: it answers "of the appointments this month, what proportion were marked as arrived, completed, cancelled, and so on?"

The statuses shown are the ones your clinic uses. wawa does not impose a fixed list, so the segments you see are the status labels your clinic has set up, exactly as staff recorded them on each appointment.

The card lives on the Appointments Overview dashboard and responds to two of the filters at the top of it:

Because each clinic defines its own status labels, comparing several clinics on one chart can be misleading: two clinics may use different words for the same thing. For a clean read, filter to one clinic at a time.

Appointment statuses are set by staff at the front desk. As a patient moves through their visit, whoever is managing the schedule updates the appointment's status from the front-desk queue, for example marking it as arrived, in progress, or completed.

The set of statuses available to choose from is configured per clinic under Settings. Each clinic can create and rename its own status labels, which is why the segments on the card differ from one clinic to another.

The card reflects whatever staff record. The more consistently appointments are moved through to a final status, the more the chart shows genuine outcomes rather than a large Unknown segment.

In wawa, open Insights from the sidebar, then go to Standard Reports → Appointments → Appointments Overview. The Appointment final status card is on the dashboard alongside Appointments by Month.