What this card shows
The Cycle cancelations by reason card shows how many treatment cycles were canceled, grouped by the reason recorded for each cancellation. It is a horizontal bar chart with one bar per reason, ordered from the most common reason at the top. Use it to understand why cycles are being canceled at your clinic and to see whether one reason stands out.
Only canceled cycles appear here. A cycle that was completed or is still active is not counted.
Reading the card
Each bar is a cancellation reason, and its length is the number of canceled cycles recorded with that reason.
Bars are ordered longest first, so the reason your clinic records most often sits at the top.
Cancellations with no reason recorded are grouped together as (Unspecified).
Hover over any bar to see the exact number of cancellations.
The card lives on the Operations Dashboard and responds to the filters at the top of it:
Date Range: change the time window.
Clinic: focus on one or more locations, if your organization has several.
The reasons shown are the ones staff choose when canceling a cycle. If most cancellations are recorded with the general "Canceled" option, the chart will be dominated by that single bar. Choosing a more specific reason each time makes this card far more useful for spotting patterns.
Where this data comes from
A cancellation reason is recorded when a cycle is canceled. On the patient's Cycle page, canceling a cycle opens a short form with a reason to choose from a dropdown. That choice is what this card counts.
The more consistently a specific reason is chosen, rather than the general option, the more this card can tell you about why cycles are being canceled.
Opening this card
In wawa, open Insights from the sidebar, then go to Standard Reports → Clinic operations → Operations Dashboard. The Cycle cancellations by reason card is on the dashboard.