1. Surveys in wawa
Sending surveys through wawa allow you to gather important information about your patients prior to appointments – and allows your patients to choose when and where to complete these surveys at their convenience.
Scroll to the bottom of this page for a video overview.
2. How Do Surveys Work?
Getting Surveys into the Platform: To create a survey, visit your Clinic Settings Page, and navigate to the “Surveys” tab on the left-hand side. Click “New Survey” to open the survey builder.
Note: The survey builder may take a moment to open, this is normal.
The “How” of Surveys in the Platform
Create a New Survey from Scratch:
Open the survey builder by clicking “New Survey”
Click “add a question” to get started
Give your survey a title and description
Play around with the question types to best collect your information
Add logic to your survey questions under the “Conditions” field in the question settings, or the “Logic” tab
Save your survey before exiting the survey builder
Create a New Survey from the Base of a Different Survey:
Download the survey you wish to use as a foundation using the “JSON Editor” tab
Click “New Survey”
Open the “JSON Editor” Tab
Upload the downloaded survey via the folder icon
Edit this survey in line with your needs
Editing a Survey: Edit any survey through the survey builder in the same manner it was created!
What Patients See in the App
Surveys are shown on the home page or in the documents tab of the app
Patients complete the survey in the app
Patients hit “Complete” once done
Note: Consents must be completed in one sitting. Progress cannot be saved, nor restored.
Once a Patient Submits a Survey: View their answers through the ‘Surveys’ tab on the left-hand side of their patient profile.
3. Video Overview