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Partial Payments and Refunds

Charge partial amounts of invoices and indicate credited amounts on patient accounts.

Kiera Frances Martin avatar
Written by Kiera Frances Martin
Updated over a week ago

1. Partial Payments and Refunds in the wawa platform

Indicate and charge for partial amounts on patient invoices, and credit amounts to indicate refunds.

2. How it Works

Partial Payments: You can accept partial payments through wawa.

  1. Navigate to the invoice for which you wish to accept a payment.

  2. Click “Pay invoice”

    • Pay online: The full invoice amount must be paid.

    • Pay with credit or pay with card: Indicate the amount you wish to charge and click “Send to terminal” or “Confirm payment”

    • Record payment: Select the payment method – card, cash, or bank transfer – and the amount you wish to record, then click “Record payment”

Refunds: In order to indicate an amount has been refunded, issue a Credit note to a patient. It is not currently possible to issue credit notes of partial amounts – it has to be the full invoiced amount.

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