Ensure that your Funder Types and Contacts are properly configured with the person or organization to whom you wish to issue the invoice.
To choose to whom the invoice is sent, start by creating a new invoice. Then – under "Issued To" – select either the patient, their partner if applicable, or an external payer.
Note: The external issuance option will only appear as is relevant to the funding type that has been assigned to the patient. If you do not see the relevant recipient, make sure that the patient has the relevant Funder Type associated with their profile.