1. Appointment Types in wawa
Set up appointment types in your platform to ensure that the proper functionalities and booking information are linked to your appointments, and shared with patients.
2. How to Set Up Appointment Types
Visit your clinic settings → Calendar section → “Appointment types” tab
From here you can edit, search for, and add appointment types.
Adding an Appointment Type
Details
Type: This indicates the location of the call
On-site: Appointments that happen in-person at one of your clinic’s locations
Online: Patients and clinicians will be able to join the appointment as a video call directly through wawa.
Phone call: Patients will receive a note on their appointment tab showcasing the number at which they will receive a call from the clinician
Hidden from patients: this appointment type will be associated with the patient but not shown to the patient – useful for things such as thawing gametes and preparing operating suites for patient procedures.
Appointment name: Set an internal name, and an optional external patient-facing name
Description: Add brief information you would like your patients to see
Duration: Set the appointment time
System category: Selecting “Egg collection,” “Embryo transfer,” or “Ultrasound” can enhance the cycle overview on a patient’s cycle page with relevant information
Capabilities: Utilise capabilities when you want to ensure certain functionalities, rooms, or team members are linked by default
Automated billing: Add any products for which you would like to automatically book when this appointment time is created
Attachments and Videos: Add any materials you would like to be attached to the appointment page for patients to review
Booking Settings
Utilise the booking settings to configure the ability for patients to self-book this appointment type. You can choose to add a blueprint that will be initiated once the appointment type is booked by a patient.
Availability
Configure the availability of the appointment – including buffer time, minimum booking notice, and maximum bookings/availabilities per day – in order to ensure the calendar suggests appointment times that work well for your clinic’s workflows.
3. How to Use Appointment Types
When booking appointments on the calendar, any functionalities as configured above will be implemented.